​How Do I Place An Order?​

There are two methods through which a customer can place an order:

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Through ‘Quick Order Form’

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• Click on the Product

• Select the Size 

• Fill the Quick Delivery Form Given Below 

• Click on the submit option to place the order



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Payment & Shipping

Add to cart option is available to both guest visitors and subscribed members. 

Once you have added the desired items to your cart, follow the instructions:

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• Click on the shopping cart and proceed to checkout

• Enter all the required information

• Choose the payment method

• Click ‘place order’.



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ow are the orders confirmed?

You will receive a confirmation call or message directly from our representative to verify your given information and order details.

  

What does the order status refer to?

Pr-order: an order for a product placed before it is available for purchase. In such a case, the order will be delivered after the arrival of stocks, within 15 working days. 

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Pending: The waiting period in which the customer will receive a confirmation call from our representatives, anytime soon, after placing the order. 

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Confirmation: When the customers respond to the call or message done by our representative to confirm the order. 

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Processing: The time period in which we are preparing your order. Upon the availability of stock, your order will be shipped within 15 working days. 

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Shipped: The point at which your order is transferred to the courier company which will deliver it at your given address.

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Return: In any situation where the delivery could not be made, (for example a customer refuses to accept the order or the given address cannot be found), then the order will be returned to the company. 

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Delivered: The final stage when the customer receives their order successfully. 

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 Can I modify an order?

Yes, the order can be modified within 24 hours of placing the order. However, once the order has been shipped it cannot be modified in any way. 

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Can I exchange/refund/cancel the article I ordered online?

Yes, but in case of an exchange, refund or cancellation, the product needs to be sent back to new fashion borka house within 7 days of the purchase. 

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What payment options do I have?

• Cash on delivery (COD) through Leopard and TCS.

• Online Payment

• Easy Pay

 

Most of our collection is made from a hundred percent original Nda Korean Georgette Fabric which is indeed one of the most premium quality fabrics for Borka and abaya.

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Thank you for shopping with us!